Supply Chain and Logistics Program Outline

(Please note that programs may be changed or upgraded to meet the demands of industry without notice)

Core Supply Chain and Logistics Skills:

Business Essentials

Introduction to Supply Chain

Purchasing Fundamentals

Negotiation and Contracts

Demand Planning & Inventory Management

Inventory Flow

Information Management System

Distribution

Packaging & Handling Equipment

Transportation

International Trade

Customs

Practicum

Workplace Skills:

Business Communications

• Focuses on learning writing techniques that ensure effective business communication
• Achieve an effective style by using precise verbs, concrete nouns and vivid adjectives
• Write memorandums and email messages that deliver information and make requests
• Write letters and memorandums that request information concisely and promote goodwill
• Write letters of appreciation, congratulation, sympathy, recommendation and introduction
• Write effective formal and informal reports
• Write a formal report including data, using tables, charts and graphs

Customer Service

• Focuses on business etiquette, conflict resolution, professionalism, anticipating customer needs

Microsoft Word Level 1

• Process and edit text; create letters, envelopes and labels; use editing and writing tools
• Use editing and writing tools; use character, paragraph and page formatting features
• Practical workplace applications; sections, page numbers, headers and footers

Microsoft Excel Level 1

• Create, print and modify workbooks
• Format worksheet text and values
• Perform calculations using formulas and functions
• Create and format charts
• Work with ranges

Microsoft Outlook 

• Email composition, formatting and inserting attachments
• Advanced manipulation; customization, filtering mail and creating folders and rules
• Outlook calendars and task features and using integrated sharing of information between users
• Monitor activities in a journal, such as messages, files and contacts

Microsoft PowerPoint  

• Students will develop the necessary skills to create a dynamic business presentation
• Effectively utilize templates
• Build and create slide shows
• Import clipart and pictures for charts and other programs

Project Management

• Learn how to successfully navigate MS project, create and assign tasks  
• Create custom reports and exchange project data with other users
• Manage project budget, timelines and analyze workloads

Student Success Strategies  

• Emphasis is places on thinking about achieving success from day one, and developing the non-technical skills to enhance personal, academic and career success
• Goal setting; time management and planning; money management
• Learning styles; memory techniques and note taking; tests and writing techniques

Career and Employment Strategies     

This module takes the students through the entire job search process including:

• Where and how to look for a job
• Effective resume preparation
• Creating a cover letter tailored to the position
• Interview preparation
• Job search management
• Self-confidence and self-esteem building
• Mock interviews 
• Follow up after the interview