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Supply Chain and Logistics Program Outline

(Please note that programs may be changed or upgraded to meet the demands of industry without notice)

Core Supply Chain and Logistics Skills:

Business Essentials

Introduction to Supply Chain

Purchasing Fundamentals

Negotiation and Contracts

Demand Planning & Inventory Management

Inventory Flow

Information Management System


Packaging & Handling Equipment


International Trade



Workplace Skills:

Business Communications

  • Focuses on learning writing techniques that ensure effective business communication
  • Achieve an effective style by using precise verbs, concrete nouns and vivid adjectives
  • Write memorandums and email messages that deliver information and make requests
  • Write letters and memorandums that request information concisely and promote goodwill
  • Write letters of appreciation, congratulation, sympathy, recommendation and introduction
  • Write effective formal and informal reports
  • Write a formal report including data, using tables, charts and graphs

Customer Service

  • Focuses on business etiquette, conflict resolution, professionalism, anticipating customer needs

Microsoft Word Level 1

  • Process and edit text; create letters, envelopes and labels; use editing and writing tools
  • Use editing and writing tools; use character, paragraph and page formatting features
  • Practical workplace applications; sections, page numbers, headers and footers

Microsoft Excel Level 1

  • Create, print and modify workbooks
  • Format worksheet text and values
  • Perform calculations using formulas and functions
  • Create and format charts
  • Work with ranges

Microsoft Outlook 

  • Email composition, formatting and inserting attachments
  • Advanced manipulation; customization, filtering mail and creating folders and rules
  • Outlook calendars and task features and using integrated sharing of information between users
  • Monitor activities in a journal, such as messages, files and contacts

Microsoft PowerPoint  

  • Students will develop the necessary skills to create a dynamic business presentation
  • Effectively utilize templates
  • Build and create slide shows
  • Import clipart and pictures for charts and other programs

Project Management

  • Learn how to successfully navigate MS project, create and assign tasks  
  • Create custom reports and exchange project data with other users
  • Manage project budget, timelines and analyze workloads

Student Success Strategies  

  • Emphasis is places on thinking about achieving success from day one, and developing the non-technical skills to enhance personal, academic and career success
  • Goal setting; time management and planning; money management
  • Learning styles; memory techniques and note taking; tests and writing techniques

Career and Employment Strategies     

This module takes the students through the entire job search process including:

  • Where and how to look for a job
  • Effective resume preparation
  • Creating a cover letter tailored to the position
  • Interview preparation
  • Job search management
  • Self-confidence and self-esteem building
  • Mock interviews 
  • Follow up after the interview