MISSISSAUGA | 905.361.2380

OTTAWA | 613.722.7811

Pharmacy Technician Program Outline

(Please note that programs may be changed or upgraded to meet the demands of industry without notice)

Core Pharmacy Technician Skills:

Pharmacy Fundamentals

Overview of the history of pharmacy, legislation and health care systems; roles of the pharmacist and technician; explains the various pharmacy organizations in the province and ethical standards.  Understanding dispensary, medical and pharmaceutical terminology, prescription interpretation and the abbreviations,  introduction to various dosage forms, the various therapeutic classifications of drugs.   

Pharmacy Calculations

Understanding different units of measures including metric, apothecary and household system and their conversions from one to another. Working with drug strength, dilution, drop rates for calculating drug dosage, preparation of extemporaneous compounding including intravenous drugs, application of business mathematics and third party billing.   

Introduction to Human Anatomy and Physiology

Explore the various body systems and gain a basic understanding of the structure and functions of different organs and systems of the body and how they correlate with drug action. Learn common diseases with their pathophysiology.  

Pharmacology

Learn the basic fundamentals of pharmacology, classification of drugs based on body system and therapeutic uses, mechanism of drug action, side effects, auxiliary labels, generic and brand name drugs, drug schedules, prescription and non-prescription drugs, legal requirements for narcotics  and other drugs.   

Pharmacy Compounding

Equipment use and maintenance, measuring, mixing and packaging techniques with pharmaceutical elegance, preparation of mixtures, creams and ointments, calculations related to compounding 

Sterile Products and Aseptic Technique

Hands on training for preparation of sterile products under laminar airflow hood, knowledge on basic microbiology and prevention of microbial growth, aseptic technique including chemotherapeutics; sterilization methods and handling of biohazard materials.   

Pharmacy Software

Hands on training for operation and maintenance of the pharmacy software “Kroll”, entering prescriptions and printing labels,  maintaining patient’s profile, drug search,  doctor search, special instructions,  third party billing and inventory management.   

Professionalism and Communication Skills

Review verbal and written communication skills, customer service, dealing with health care professionals, peers and dispensary staff; problem solving techniques, handling complaints, and confidentiality.

Community Pharmacy Practice

Exposure to product preparation from receiving prescription to delivery,  purchasing and inventory control, third party billing and Ontario drug benefit plan, medication error, pharmacy law and record keeping.

Hospital Pharmacy Practice

Learn about hospital organizations and the roles between different health care professionals, legislation governing hospital operations including review of drug management and distribution systems, ward stock, unit dose, automation and inventory control. 

Pharmacy Legislation

This course introduces the student to components of jurisprudence pertaining to pharmacy, drug schedules and provides an understanding of the Canadian regulatory bodies associated with pharmacy practice. 

Practical Placement (280 hours)

During the last 8 weeks of the program the student will supplement their in-class training with an “on the job” practical placement in a hospital and a community pharmacy setting. The placement provides an opportunity to apply the lessons learned in the classroom, gain confidence, and open doors to future employment. Successful completion of the 280 hours of supervised placement is necessary for graduation.

CPR and First Aid Certification must be completed prior to graduation (16 hours)

Workplace Skills:

Student Success Strategies

Emphasis is placed on thinking about success from day one and developing the non-technical skills to enhance personal, academic and career success. Topics include: goal setting, time management, learning styles, memory techniques, note taking and test writing techniques.

Computer Essentials

Introduction to computer operations: operating system basics, disk structures, information sharing and customization, keyboarding, windows graphical user interface, basic use of the internet, introduction to word processing (MS Word) and spreadsheets (MS Excel).

Career and Employment Strategies     

This module takes the students through the entire job search process including:

  • Where and how to look for a job
  • Effective resume preparation
  • Creating a cover letter tailored to the position
  • Interview preparation
  • Job search management
  • Self-confidence and self-esteem building
  • Mock interviews 
  • Follow up after the interview